Big Spring Pressure Washing ("we," "us," or "our") operates the website bigspringpressurewashing.com (the "Site") and provides pressure washing and exterior cleaning services in Huntsville, AL and the surrounding area. This Privacy Policy explains how we collect, use, and protect your information when you visit our Site or use our services.
1. Information We Collect
- Contact information you provide (name, phone number, email address, service address) when you request a quote or book an appointment
- Information submitted through our online booking and chat widgets
- Photos of your property taken before, during, and after service, which we may use for before-and-after marketing (see Section 4)
- Standard technical information (such as IP address, browser type, and pages visited) collected automatically through cookies and similar technologies
2. How We Use Your Information
- To respond to quote requests and schedule services
- To communicate with you about appointments, estimates, and invoices
- To improve our website and services
- To send you updates about promotions or offers, if you've opted in
- To comply with legal obligations
3. Cookies & Third-Party Services
Our Site uses third-party tools that may place cookies or collect data on their own behalf, including:
- Google Fonts, for typography
- A booking and live chat widget provided by our scheduling platform, so you can request appointments and message us directly from the Site
These providers may collect technical data as described in their own privacy policies.
4. Before & After Photos
We may photograph the exterior of your property before and after a service for quality assurance and marketing purposes, including on our website and social media. These photos are of the property's exterior only and are not intended to capture identifiable individuals. If you'd prefer we not use photos of your property publicly, just let us know and we'll honor that request.
5. How We Protect Your Information
We take reasonable measures to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Choices
You may ask us to access, correct, update, or delete your personal information at any time by contacting us using the information below. You can also opt out of marketing communications at any time.
7. Children's Privacy
Our Site and services are not directed at children under 13, and we do not knowingly collect information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
9. Contact Us
Big Spring Pressure Washing
Huntsville, AL
Phone: (256) 677-5992
Email: [email protected]