These Terms of Service ("Terms") govern your use of the Big Spring Pressure Washing website (bigspringpressurewashing.com, the "Site") and the services we provide. By using our Site or booking a service with us, you agree to these Terms.
1. Our Services
Big Spring Pressure Washing provides residential and commercial pressure washing and exterior cleaning services in Huntsville, AL and the surrounding area. Services and pricing are provided on a per-property basis following a quote.
2. Quotes & Estimates
Quotes provided through our website, phone, or in person are estimates based on the information available at the time and are not final until confirmed. Final pricing may vary if the actual scope of work differs from what was described when the quote was requested.
3. Scheduling & Booking
Appointments booked through our online scheduler are subject to confirmation. We'll do our best to arrive within the scheduled window, but timing may be affected by weather or other circumstances outside our control. We'll notify you as soon as possible if a reschedule is needed.
4. Property Access
You're responsible for ensuring we have safe access to the areas being cleaned and, unless otherwise arranged, a working water source and electrical outlet on the property. Please remove or secure valuable, fragile, or sensitive items from the work area before your appointment.
5. Payment
Payment is due upon completion of service unless other arrangements have been made in advance. We accept the payment methods listed at the time of booking or invoicing.
6. Cancellations & Rescheduling
We ask that you provide as much notice as possible if you need to cancel or reschedule. Repeated last-minute cancellations may affect future scheduling availability.
7. Satisfaction & Guarantee
We stand behind the quality of our work. If you're not satisfied with a completed service, contact us promptly so we can review the work and make it right.
8. Limitation of Liability
While we take care to protect your property during service, Big Spring Pressure Washing is not liable for pre-existing damage, normal wear and tear, or damage resulting from conditions not disclosed to us prior to service (such as unstable surfaces, existing cracks, or deteriorated materials). We carry insurance and will address any damage caused directly by our work in accordance with our policies.
9. Photos & Marketing
As described in our Privacy Policy, we may take before-and-after photos of the exterior of your property for quality assurance and marketing. Let us know if you'd prefer we not use photos of your property publicly.
10. Website Use
You agree to use our website only for lawful purposes and not to misuse, disrupt, or attempt unauthorized access to the Site or its underlying systems.
11. Changes to These Terms
We may update these Terms from time to time. Continued use of our Site or services after changes are posted constitutes acceptance of the updated Terms.
12. Governing Law
These Terms are governed by the laws of the State of Alabama, without regard to its conflict of law principles.
13. Contact Us
Big Spring Pressure Washing
Huntsville, AL
Phone: (256) 677-5992
Email: [email protected]